Extend Charts to support Topic and Ender usage analysis

Extend the existing Charts functionality to provide visibility into Topic usage and allow comparison between Enders.

No separate Usage tab or Topics Overview page is required. The required analysis should be available through the existing Chart tools.

Required Changes

1. Topic Usage Analysis

Add the ability to create analytical Charts using Topics and related Enders as dimensions / filters.

Users should be able to analyze:

• how often a Topic is assigned to conversations;

• which Enders are associated with a Topic;

• Topic usage within a selected date range;

• Topic activity together with existing Chart filters and dimensions.

Topics and Enders should be available as parameters when configuring a Chart, allowing users to build the required analysis using the existing analytics functionality.

2. Ender Comparison

Add the ability to compare Enders within the same Chart.

Users should be able to:

• select multiple Enders;

• compare their results using the same metric;

• group or split analytical results by Ender;

• apply existing filters and date ranges to the comparison.

This should make it possible to compare how different Enders perform or how frequently they assign specific Topics.

Expected Behavior

• Topic can be used as a Chart filter and/or grouping dimension.

• Ender can be used as a Chart filter and/or grouping dimension.

• Multiple Enders can be compared within the same analytical Chart.

• Topic and Ender parameters can be combined in one Chart.

• Existing date range and analytical filters continue to work with these parameters.

• Existing Chart export functionality is used without introducing a separate export mechanism.

Acceptance Criteria

1. Topic is available when configuring supported analytical Charts.

2. Ender is available when configuring supported analytical Charts.

3. Users can analyze conversation count by Topic.

4. Users can analyze Topic usage by Ender.

5. Users can compare multiple Enders within the same Chart.

6. Topic and Ender dimensions can be combined with existing filters.

7. Results respect the selected date range.

8. Existing Chart export functionality works with the resulting analysis.

Origin