Add daily data collection and live monitoring to Analytics Charts
Extend the existing Analytics Charts time range options to support situational analysis for a single day.
Currently, users can analyze data using broader periods such as:
Month
Week
Business users need the ability to analyze data for a specific day and use the Chart for live monitoring during that day.
Required Changes
Add support for selecting a specific day as the reporting period in Charts.
Users should be able to:
select any specific date;
view data only for that selected day;
use existing Chart metrics, filters, and grouping options;
monitor current-day data with regular updates.
Live Monitoring
For the current day, the Chart will be used as a live monitoring tool.
The system should therefore refresh the displayed data at a defined interval so newly received conversations/data become visible without requiring the user to rebuild the Chart.
The refresh interval should be technically reasonable and consistent with the platform’s existing data processing flow.
If automatic refresh is already supported by the platform, the daily Chart should use the existing mechanism.
Expected Behavior
When a specific date is selected, the Chart displays only data from that day.
For the current day:
new data should appear after the configured refresh/update interval;
existing filters, grouping, and metrics should remain applied after refresh;
users should be able to keep the Chart open for ongoing monitoring.
Acceptance Criteria
Users can select a specific day as the reporting period.
The Chart displays only data from the selected day.
Current-day Charts refresh data at the defined update interval.
Existing Chart filters, grouping, metrics, and export continue to work with the daily period.
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